Shipping and Refund Policy
Shipping Policies
Processing - The time it takes Alyxirs to prepare your order to be shipped
Order Processing is 2-5 business days.
Orders containing butters will be shipped Monday-Wednesday in efforts to prevent melting.
Shipping - The time it takes USPS to ship your order from their facility to your doorstep
Shipping can take 2-5 business days.
*ALYXIRS IS NOT RESPONSIBLE FOR ANY LOST, STOLEN, DAMAGED, OR DELAYED ITEMS
Return/Refund Policy
Returns - Due to sanitary reasons (Covid-19), ALL SALES ARE FINAL. Returns will not be accepted.
Refunds - Refunds will not be approved for melted butters. In the event your butter melts during transit, immediately refrigerate for at least 30 minutes.
You may receive a refund if you were sent the wrong item. You have 7 days from date of delivery to submit your claim. Order number and picture proof is required for store credit. Subject to approval.