Shipping and Refund Policy

Shipping Policies

Processing - The time it takes Alyxirs to prepare your order to be shipped

Order Processing is 2-5 business days.

Orders containing butters will be shipped Monday-Wednesday in efforts to prevent melting.

 

Shipping - The time it takes USPS to ship your order from their facility to your doorstep

Shipping can take 2-5 business days.

 

*ALYXIRS IS NOT RESPONSIBLE FOR ANY LOST, STOLEN, DAMAGED, OR DELAYED ITEMS

 

Return/Refund Policy

Returns - Due to sanitary reasons (Covid-19), ALL SALES ARE FINAL. Returns will not be accepted.

 

Refunds - Refunds will not be approved for melted butters. In the event your butter melts during transit, immediately refrigerate for at least 30 minutes.

You may receive a refund if you were sent the wrong item. You have 7 days from date of delivery to submit your claim. Order number and picture proof is required for store credit. Subject to approval.